top of page
-
How long will it take to receive my package?We ship on Mondays! Your order has to be placed by Sunday at 11:59 PM EST to make the cutoff. U.S orders typically arrives around 5-10 business days. International orders take At LEAST 15 business days to arrive. Your local post office will charge you extra to pick up your items.
-
How can I track my package?Please check your email for a message from tracking. Also you can check your SPAM folder or Promotional folder if its not in your inbox.
-
Refund PolicyShi's Closet is a 100% committed to customer satisfaction! But we have a strict NO REFUND OR RETURN POILCY. Due to the fact that we sale items that are to be worn, we WILL NOT except returns. ​ WE ONLY EXCEPT RETURNS THAT ARE DAMAGED UPON DELIVERY! . If you feel your packaging was damaged in shipping, we require that you contact Shi's Closet within 5 days of delivery and we will work with you quickly to resolve any issue. All refund recipients WILL receive an email conformation for their records.
-
How do I talk to someone about my concerns or order?To speak with customer care please refer to our contact page. ​ If you're needing any information about our Shipping or refund and return policies please refer to those pages.
-
Privacy & Safety PolicyShi's Closet operates the www.shiscloset.com website, which provides the SERVICE. This page is used to inform website visitors regarding our polocies, collection, use, and disclosure of personal information if anyone deciced to use our Service, at the Shiscloset.com website. If you choose to use our services, then you agree to the collection and use of information in relation with this policy. The personal information that we collect are used for providing and improving the services. Shi's Closet WILL NOT use or share your information with anyone except as described in this Private Policy.
-
How are the Bonnets made?Shi's Closet Bonnets are handmade personally by Shi's Closet team.
-
What kind of fabric are the Bonnets made with?Each Bonnet inside is made with a Silk/Satin Fabric to ensure HEALTHY HAIR.
bottom of page